Contact information

Last Updated: August 22, 2026

Thank you for visiting BinMuse. We are committed to providing helpful and accessible customer support.

Whether you have a question before placing an order or need assistance with an existing purchase, you can contact us using the information below.

Business Information

Store Name: BinMuse
Website: binmuse.shop
Established: 2023

Customer Support

Email: support@binmuse.shop
Phone: +1 250 514-8815

For order-related inquiries, please include your order number and the email address associated with your purchase whenever possible. This allows our team to locate your order more efficiently.

Mailing / Business Address

BinMuse
3939 Vaux Rd
Duncan, BC V9L 6S7
Canada

Order Assistance

You may contact our customer support team regarding:

  • Product questions.
  • Order status and tracking.
  • Shipping questions.
  • Returns and refunds.
  • Damaged or incorrect products.
  • Order modifications or cancellations where still possible.
  • General questions regarding BinMuse.

Returns

Before returning a product, please contact us at support@binmuse.shop for instructions.

Eligible purchases are covered by our 30-day free return and refund policy, subject to the conditions stated in our Return & Refund Policy.

Shipping

BinMuse provides free worldwide shipping, with an estimated delivery timeframe of 7–10 days.

For more information about delivery, tracking, international shipments, and delays, please review our Shipping Policy.

General Inquiries

For any other questions regarding BinMuse, our website, products, or policies, please contact:

Email: support@binmuse.shop
Phone: +1 250 514-8815

We appreciate your business and look forward to assisting you.